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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Justus

November 15, 2024

5  out of  5
rating by Dawn Justus
"Ashley P is extremely nice, makes you feel comfortable and is very knowledgeable. You can tell she truly cares about giving you the best quotes and service possible!"
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stephanie beccia

November 13, 2024

5  out of  5
rating by stephanie beccia
"He was very thorough and made us feel confident in switching our insurance."
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Colleen Conroy

November 12, 2024

5  out of  5
rating by Colleen Conroy
"Justin was fast, efficient, and took care of everything that I needed. Thank you for all your help!"
We responded:
"Thank you Colleen for the great review! Justin has been a great addition to the team."
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BaggerBoss22

November 8, 2024

5  out of  5
rating by BaggerBoss22
"Peyton was setting up my new motorcycle insurance, I literally was on the phone with him 5 minutes and it was done! I have everything through Craig Duncan State Farm Insurance they are awesome!"
We responded:
"Thank you for the great review! We work hard to keep it quick and painless. Peyton is the best!"
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Vince R

November 4, 2024

5  out of  5
rating by Vince R
"I recommend using these guys. The customer service is outstanding and I must say Peyton was very attentive, returns calls fast, and very knowledgeable."
We responded:
"Thanks for the great review Vince! Peyton is a great asset to our team."
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Susan F

November 1, 2024

5  out of  5
rating by Susan F
"Very helpful and got me a much better deal for my auto policy!!"
We responded:
"Thanks Susan! Great to have you aboard."
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Dreamy draw

November 1, 2024

5  out of  5
rating by Dreamy draw
"I just switched my car insurance to State Farm and am really more than pleased. Ashley Parrett was incredibly helpful and efficient. She came up with a smoking deal. State Farm needs to clone her!"
We responded:
"Thank you for the great review! We love having Ashely on our team."
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Jacob Duncan

October 25, 2024

5  out of  5
rating by Jacob Duncan
"Peyton did such a good job setting me up with car insurance. He was patient and was teaching me a lot about insurance. He had my best interest in mind when making my policy. Very nice and friendly guy."
We responded:
"Thank you Jacob for the great review. Peyton is a great asset to our team."
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Luke Ryba

October 25, 2024

5  out of  5
rating by Luke Ryba
"Awesome insurance experience. Attentive, helpful in answering all questions simple and complex. A great resource! Ashley our agent was incredible not only in being there for us but for following up and helping us cross the finish line on taking the next steps to protect and grow our family. Thank you State Farm Craig Duncan and ASHLEY!"
We responded:
"Thank you Luke for the great review! Ashley is certainly an asset to our team."
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Brandy Foster

October 22, 2024

5  out of  5
rating by Brandy Foster
"Laura and Kyla are the best homeowners insurance specialist in town! They were so helpful and patient throughout the hurricanes and answered all my questions. Good service like this is hard to find!"
We responded:
"Thanks Brandy!"
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Mercedes Acosta

October 22, 2024

5  out of  5
rating by Mercedes Acosta
"Peyton was super helpful and informative, made the process of getting insurance quick, easy, and painless. Clearly explained all the benefits. Great service."
We responded:
"Thank you Mercedes! We appreciate you too and love having Peyton on our team."
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Lori Shellman

October 18, 2024

5  out of  5
rating by Lori Shellman
"Payton was great! Super friendly and very informative on what policies he thought would be best for me.Thank you State Farm."
We responded:
"Thanks Lori. We love Peyton too!"
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Chris Shepard

October 18, 2024

5  out of  5
rating by Chris Shepard
"I’ve carried State Farm auto and article insurance for a little more than 10 years and have been a customer of Craig Duncan for around 6 of those. I recently purchased a new vehicle and needed that vehicle added in place of a vehicle I intended to sell. Let me preface this with saying I have done this once before with Mr. Duncan’s office and the experience was a 10/10. This particular experience however, was unique due to the area suffering two major hurricanes and their staff subsequently working from home. I had the distinct pleasure of working with Ashley Parrett who took notice of the poor cell reception (a lovely little side effect of our areas storm damage) and was extremely patient in playing phone tag until reception improved. Her knowledge of the process made the experience quick and painless my vehicles were swapped on the plan in no time. I had a handful of questions which she answered promptly and confidently. It goes without saying that I will continue to utilize State Farm as my insurance provider as their customer service is second to none and the staff at Craig Duncan’s office is superb. I’ve never been placed on hold more than a few seconds at a time and if a call back was necessary it occurred within minutes. If you happen to be insurance shopping I would highly recommend giving their agency a call as I’m certain you’ll be impressed."
We responded:
"Thank you Chris! We appreciate your confidence in our agency. Ashley is certainly an asset to our team."
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gladheatehim

October 17, 2024

5  out of  5
rating by gladheatehim
"Peyton was great to deal with. Kept in contact with me even while I was so busy and kept forgetting to get my insurance done. Would highly recommend him."
We responded:
"Thank you for the great review! We appreciate your business and we appreciate Peyton too."
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Hunter Kinsora

October 17, 2024

5  out of  5
rating by Hunter Kinsora
"Brandy was a top tier representation of what a State Farm agent should be. She was thoughtful, kind, and a great example of how to care about a customer in need. Even though I had to leave State Farm because of the rates, the great service I received made me think very highly of the company. I would highly recommend Brandy."
We responded:
"Thanks for the great review Hunter. We love Brandy too!"
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Timothy Charles

October 15, 2024

5  out of  5
rating by Timothy Charles
"If there were more stars, I’d opt for that. I hadn’t had my brand new truck a full 30 days yet, and it got flooded out during Hurricane Helene, unfortunately. Stressful process as one could imagine. There was some ease added once Ashley Parrett was introduced to the process. She was wonderful, I can’t say enough good things about her. She was a wealth of knowledge with any question I had along the process. It’s a stressful process, and all one could ever want was for someone to just be kind when helping and she was just that. Thank you, Ashley, you’re an asset to the State Farm team. Get this girl a raise!"
We responded:
"Thanks Tim! She has been a great addition to the team for sure..."
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justin Koehler

October 15, 2024

5  out of  5
rating by justin Koehler
"Ashley was great! She saved me money and it was quick and easy. Thank you!"
We responded:
"Thank you for the great review Justin! We love having Ashley on our team."
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Sandi Edwards

October 4, 2024

5  out of  5
rating by Sandi Edwards
"Great experience with Peyton! Very attentive, helpful and available when I had questions!"
We responded:
"Thanks for the great review Sandi! We love Peyton too..."
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Gail O'Dea

October 1, 2024

5  out of  5
rating by Gail O'Dea
"I had the opportunity to work with Peyton Tracey of State Farm today of Craig Duncan Insurance Agency on McMullen Booth Road. He helped me w my auto insurance needs in a timely manner and was efficient in answering my questions and provided me a quote allowing me to purchase a vehicle. I felt he did his best to save me money. This was while the entire insurance world was shut down taking claims after Hurricane Helene ‘s aftermath."
We responded:
"Thank you Gail!"
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Jordan Brizendine

September 24, 2024

5  out of  5
rating by Jordan Brizendine
"State Farm is the best! Every time I call or need something on the spot, I get the help I need. Big shout out to Ashley for just recently helping me with a new quote for a new vehicle. 5 stars all the way!"
We responded:
"Thanks Jordan! Ashley has been a great addition to our team."
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John leary

September 18, 2024

5  out of  5
rating by John leary
"Wonderful experience with Ashley Parrett! My Wife and I have been working on a transition from Colorado to Florida and needed to get a vehicle insured. Entire process took less than 1/2 an hour and she walked me through the entire process. Extremely knowledgeable and friendly!!!!!!!"
We responded:
"Thank you John! We love having Ashely on our team."
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kayelin blanchard

August 30, 2024

5  out of  5
rating by kayelin blanchard
"Peyton helped me out effortlessly today! Gave me all the information needed with homeowner insurance and even changed my auto insurance to a more affordable rate with State Farm! Thank you!"
We responded:
"Thank you Kayelin! Peyton is a great asset to our team."
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Jim Mulvey

August 22, 2024

5  out of  5
rating by Jim Mulvey
"Peyton and Chris did a great job helping to educate me about insurance practices and policies in Florida as we are moving there from PA. I came away feeling that I have good policies in place at a fair price. And the process was quick and painless."
We responded:
"Thanks for the great review Jim! We look forward to working with you."
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Court

August 9, 2024

5  out of  5
rating by Court
"Peyton and Chris were absolutely outstanding. Customer service was spot on along with impeccable communication!"
We responded:
"Thank you Court for the great review! Peyton and Chris are valuable members of our team."
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Joey Ferguson

August 7, 2024

5  out of  5
rating by Joey Ferguson
"Peyton did a great job getting me a lower price on my auto insurance for 3 vehicles. I highly recommend giving them a call!"
We responded:
"Thank you for the great review Joey! We love having Peyton on our team."