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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LINDA Garofalo

March 10, 2023

5  out of  5 rating by LINDA Garofalo
"Been with state farm since I was 16 years old. Now I am 60. This state farm is awesome. Very fair, care about you and always, always friendly"

David Weber

March 8, 2023

5  out of  5 rating by David Weber
"I am a new customer and from the very first contact that I made, Peyton was extremely attentive and responsive to my needs. I would highly recommend Peyton for any of your insurance needs. He is a true professional."

Marianna Steriadis

March 3, 2023

5  out of  5 rating by Marianna Steriadis
"Suzette at State Farm (Craig Duncan Agency) just helped me renew my auto insurance policy, and found me several discounts to lower my premium significantly. She went out of her way to find me every available discount and proceeded to implement those changes immediately. She is completely professional, friendly, and an asset to State Farm!"

Anthony Makau

March 1, 2023

5  out of  5 rating by Anthony Makau
"Laura, ​you and your team at Craig Duncan are the best!! I mean that. That's why I have stayed with Craig Duncan for such a long time! Impeccable Service!"


March 1, 2023

5  out of  5 rating by Bruce
"I recently called the Craig Duncan Agency to request insurance coverage information on my cars that are covered by State Farm. My call was answered by Theresa Desanctis who proceeded to successfully, and rationally, answer all my queries as well as provide me with decidedly helpful advice and suggestions during the lengthy conversation. Theresa was extremely knowledgeable and professional in responding to my questions and concerns. And, she remained very patient with me as I would inundate her with my questions as I attempted to resolve my concerns regarding my coverage. Theresa was very articulate in her explanations, consequently making it easy for me make my coverage decisions accordingly. Theresa is certainly an asset to her agency and I will definitely be asking for her the next time I contact the Agency."

Norman Anderson

February 28, 2023

5  out of  5 rating by Norman Anderson
"Affordable policies, my go-to agent for residential projects that require a large personal liability coverage policy. Chris Paul is the agent I worked with and I recommend him strongly!"

Charles Kern

February 21, 2023

5  out of  5 rating by Charles Kern
"I thought my current insurance co. was billing me for a whole year - but looked closer and saw that it was only for 6 months - so I checked with you guys, as we have our home and rental properties insured through you and was pleasantly surprised at how much I could save if I switched. Chris Page was super helpful with getting me all of the information I needed for changing our auto insurance - I am saving almost $300.00 per 6 months - so it was a no brainer. Thanks to you Chris and others who helped out on this - definitely 5 stars. ck"

Christopher Brannon

February 15, 2023

5  out of  5 rating by Christopher Brannon
"Great customer service has always been important to me. That’s exactly what you get with Suzette! She has helped me several times with my insurance and at end of every call I feel appreciated and taken care of. She is knowledgeable and looks out for the best interest of her customers. Thank you for all you do Suzette!"

Gloria Mann

February 10, 2023

5  out of  5 rating by Gloria Mann
"Teresa was outstanding & so professional. She was thorough and explained the entire process for me to transfer my insurance from my older car to my new one. I love her enthusiasm!"

Andreas Schmitke

February 7, 2023

5  out of  5 rating by Andreas Schmitke
"Chris Page from Statefarm did a fantastic job assisting me with my home owners insurance. Highly professional, very good at explaining insurance issues. He even checked in with me the day before closing to make sure I am all set. Great Job Chris!"


February 6, 2023

5  out of  5 rating by AMIRA RAY
"Thank you Suzette for taking the time to explain the various auto insurance options to me. I'm grateful for your personal input and advice. Thank you thank you!"

Anita Fine

February 1, 2023

5  out of  5 rating by Anita Fine
"Suzette is extremely efficient. Emails to her do not go unanswered. She has always replied back to me the same day and usually within a couple of hours."

Ted Salim

December 21, 2022

5  out of  5 rating by Ted Salim
"Suzette Hartman at this office takes service to a level not experienced often, especially not when most people have been numbed to doing things on the internet without the involvement of an agent when purchasing insurance. Before my policy was in effect I received a call from her informing me that I was eligible for an automobile discount that I had forgotten about in dealing with other companies. To say the least, I was floored--someone actually telling me I could save money, instead of the usual "prices have gone up, so our hands are tied." My thanks to the previous company I had which raised my 6 month premium about $100 (an increase of over 20%). This caused me to shop for other options, which I would not have done otherwise. State Farm has always been one of the best insurance companies, and Suzette is the icing on the cake."

Joy Weaver

December 20, 2022

5  out of  5 rating by Joy Weaver
"Great experience working with Suzette. So professional, thorough, and personable. Loved working with her to get the best rate on our car insurance after adding an additional car for our college aged daughter. Thank you!"


November 8, 2022

5  out of  5 rating by Patricia
"I was concerned about the rate renewal on my auto policy and Suzette was very patient and educated me about my options. I am very appreciative of the great service and honesty that has been provided by this insurance agency over the years."

Hillary Dearborn

November 3, 2022

5  out of  5 rating by Hillary Dearborn
"Suzette is great! She really took the time to find discounts for me and my husband’s auto policies. I had signed on with another insurance company to save a little but she got our StateFarm policies down to a comparable quote. Excellent customer service!"

Heather Riley

October 27, 2022

5  out of  5 rating by Heather Riley
"Chris Paul, despite having two first names, is awesome! I work for a mortgage company and needed a quote for a borrower. He responded so quickly to our requests. We had been waiting a while for the binded insurance from another company and Chris came in and was super responsive, so the borrower decided to go with State Farm instead and he had us the binded insurance in less than 20 minutes. Truly awesome! I will be referring him to my future clients. It really helps the mortgage process move along when the insurance agent is this helpful!"

Kimberly Stover

October 7, 2022

5  out of  5 rating by Kimberly Stover
"Peyton Tracy is outstanding at State Farm Insusrance. He is very professional and courteous. Peyton took the time to review policy and made the whole process very easy."

Cindy Blankenship

October 6, 2022

5  out of  5 rating by Cindy Blankenship
"I have been dealing with the Craig Duncan office for many years and have always received top notch service from their staff. Recently I had a call with Suzette regarding some questions that I had, but in reviewing our policies she noticed that we had coverages that we didn't need which dropped our costs quite a bit. Thank you Suzette for reviewing our policies!"

Scott Baldwin

September 14, 2022

5  out of  5 rating by Scott Baldwin
"I've had insurance through Craig Duncan for close to 25 years. Auto, life and home. Chris Paul and Suzette Hartman are literally superstars. They are down to Earth, honest and are easy to talk to. They don't get creepy with fake customer service and know their job well. 5 stars all day long!!!!"

John Schmidt

August 24, 2022

5  out of  5 rating by John Schmidt
"I've been with Craig Duncan - State Farm insurance for more than 7 years and would highly recommend their office. I had the pleasure of speaking with Suzette today regarding a question about my policy. Her professionalism, attention to detail and genuine willingness to care about my concerns was very refreshing, especially in todays almost non-existent world of customer service. Thank you Suzette."

Stacey Fonseca

August 19, 2022

5  out of  5 rating by Stacey Fonseca
"Chris Paul and the staff at Craig Duncan State Farm agency make sure you are covered and treat you like family. Their urgency in responding to changes and inquiries is unmatched. A true gem in the industry."


August 4, 2022

5  out of  5 rating by M.E.S
"🎶Like a good neighbor Suzzette is there🎶 An amazing experience with her! Super personable, genuinely caring and wants so save you money. Her knowledge, helpful nature and patience are the key for why reviews sing her praises. Her personality is like the best cup of coffee you can have! I adore her and am so happy that I found this office since moving. I needed a local representative for my car insurance needs. Stop in and see for yourself, you won't regret it!"

Margaret H

August 3, 2022

5  out of  5 rating by Margaret H
"Great customer service. It was time to renewed my policy with my prior insurance company and felt the huge increase wasn't sitting well. I decided to call around (or drop in the office ) for quotes from other insurance providers. State Farm office was nearby so I dropped in to get an appointment for a quote. I didn't need to come back they saw me right away. I met with Chris Paul with at Craig Duncan, Agent located at 2454 N McMullen Booth Road, Ste 421, Clearwater, FL 33759. He was a breath of fresh air. He was super easy to work with and answered alllllll my questions with a smile. He pleasantly and promptly provided a few quotes with different options till we found the right policy for my family. I couldn't be happier with my experience in person, by email, and over the phone. If you have any concerns with your current insurance provider I highly recommend calling Chris Paul for a quote."

Robert Poynter

June 16, 2022

5  out of  5 rating by Robert Poynter
"I have worked with both Suzette and Penny for my insurance needs. Both have been great to work with. I have nothing but positives to say and am very happy I am doing business with this office."