State Farm® Insurance Agent Craig Duncan

"Suzette Hartman at this office takes service to a level not experienced often, especially not when most people have been numbed to doing things on the internet without the involvement of an agent when purchasing insurance. Before my policy was in effect I received a call from her informing me that I was eligible for an automobile discount that I had forgotten about in dealing with other companies. To say the least, I was floored--someone actually telling me I could save money, instead of the usual "prices have gone up, so our hands are tied." My thanks to the previous company I had which raised my 6 month premium about $100 (an increase of over 20%). This caused me to shop for other options, which I would not have done otherwise. State Farm has always been one of the best insurance companies, and Suzette is the icing on the cake."

"Chris Paul, despite having two first names, is awesome! I work for a mortgage company and needed a quote for a borrower. He responded so quickly to our requests. We had been waiting a while for the binded insurance from another company and Chris came in and was super responsive, so the borrower decided to go with State Farm instead and he had us the binded insurance in less than 20 minutes. Truly awesome! I will be referring him to my future clients. It really helps the mortgage process move along when the insurance agent is this helpful!"

"I have been dealing with the Craig Duncan office for many years and have always received top notch service from their staff. Recently I had a call with Suzette regarding some questions that I had, but in reviewing our policies she noticed that we had coverages that we didn't need which dropped our costs quite a bit. Thank you Suzette for reviewing our policies!"

"I've had insurance through Craig Duncan for close to 25 years. Auto, life and home. Chris Paul and Suzette Hartman are literally superstars. They are down to Earth, honest and are easy to talk to. They don't get creepy with fake customer service and know their job well. 5 stars all day long!!!!"

"I've been with Craig Duncan - State Farm insurance for more than 7 years and would highly recommend their office. I had the pleasure of speaking with Suzette today regarding a question about my policy. Her professionalism, attention to detail and genuine willingness to care about my concerns was very refreshing, especially in todays almost non-existent world of customer service. Thank you Suzette."

"🎶Like a good neighbor Suzzette is there🎶 An amazing experience with her! Super personable, genuinely caring and wants so save you money. Her knowledge, helpful nature and patience are the key for why reviews sing her praises. Her personality is like the best cup of coffee you can have! I adore her and am so happy that I found this office since moving. I needed a local representative for my car insurance needs. Stop in and see for yourself, you won't regret it!"

"Great customer service. It was time to renewed my policy with my prior insurance company and felt the huge increase wasn't sitting well. I decided to call around (or drop in the office ) for quotes from other insurance providers. State Farm office was nearby so I dropped in to get an appointment for a quote. I didn't need to come back they saw me right away. I met with Chris Paul with at Craig Duncan, Agent located at 2454 N McMullen Booth Road, Ste 421, Clearwater, FL 33759. He was a breath of fresh air. He was super easy to work with and answered alllllll my questions with a smile. He pleasantly and promptly provided a few quotes with different options till we found the right policy for my family. I couldn't be happier with my experience in person, by email, and over the phone. If you have any concerns with your current insurance provider I highly recommend calling Chris Paul for a quote."

"Suzette Hartman was extremely helpful with my claim. She immediately asked if I was okay due to the accident. Suzette did not hesitate to help me when I received my paperwork to assist with printing and uploading to the claim site for quick processing. Thank you Suzette!"

"Since I started driving, I have always gotten insurance through online companies where I have never had an actual agent. I finally decided to do some real shopping around, and not only did it save me a SIGNIFICANT amount of money to switch to State Farm, but I don't think I could ever go back to not having an agent. Craig's team is phenomenal, Claire always takes care of anything I need, with near-zero response time! Plus, she is very personable and always a pleasure to chat with. I cannot recommend Craig and his team enough, if I could rate 10 stars I would!"

"Getting a letter from DMV telling me my license was going to be suspended is very nerve racking to say the least. Once I contacted Claire, she put me at ease assuring me she would handle it. She followed up and it was resolved and provided me with a confirmation letter from DMV. So professional and courteous Nancy Pitts"

"Suzette Hartman was extremely helpful when I came into the office with a claim. She went out of her way to make sure I was able to talk with the appropriate people and made the experience stress free and validated the reason why I have stayed with State Farm for thirty years."